Delivery process DHL
After you have placed your order, you will receive an email from DHL. You will then be able to choose your delivery date, time window and location directly online. The day before delivery you will receive an email with the scheduled delivery time. If that time is not convenient, you can immediately choose another time or location online (until 23:59 hours).
You can also indicate to have the package delivered directly to the neighbours. So make sure you fill in your email address clearly.
During the delivery process, you can also set notifications for relevant moments. You can even change the delivery moment several times.
General delivery times:
- Monday to Thursday: between 11 a.m. and 9 p.m.
- Friday and Saturday: between 11 a.m. and 3 p.m.
Cole Haan ships to the following countries
Netherlands, Belgium and Luxembourg.