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Customer Services

Our customer service is available from Monday to Friday from 9:00 am to 4:00 pm. You can also send an email to: We will do our utmost to respond within two working days. Please state your order number in the subject line of your email when your inquiry refers to a specific order. You can find the order number in the order confirmation that you receive automatically after having placed your order.

Fros International BV
Einsteinweg 25  
3404 LH IJsselstein  
+31 (0)30-6879297 
KvK: 33249147  
BTW nr.: NL802046587B01 

Below, you will find a list with the frequently asked questions.
Frequently asked questions