If you think a website is fake, do not place any orders and immediately firstname.lastname@example.org our customer service team to assist with the validation process.
Cole Haan Benelux deeply cares about the quality, workmanship, and authenticity of our products. Counterfeiting is highly illegal, as counterfeit products do not undergo inspection processes and often do not adhere to safety, health, and wage regulations, including child labor and human rights laws. Counterfeiting has been linked to organized crime, child labor, and terrorism, and it can also harm the economy through lost revenue, jobs, and taxes.
Brand Protection and Anti-Counterfeiting Efforts
To help protect the Cole Haan brand and our customers from counterfeit products, we work with law enforcement and customs officials around the world to stop the shipment and sale of counterfeit goods. We also monitor online and offline channels for counterfeit merchandise.
We do not respond to requests to authenticate product or identify authorized distributors. Please note that if a deal or price sounds too good to be true, it probably is counterfeit product. We do not sell our products at flea markets, through street vendors, or in mall kiosks.
Reporting Fake Websites and Counterfeits
We appreciate any information you can share to assist us in our efforts to fight fake websites by reporting it to our customer service team. Please provide as much information as possible, including, the url location where you purchased or saw the Cole Haan product, the items purchased, your email address, and contact information. It would also be helpful to share your order confirmation from the seller. We will only use your email address to file and investigate your report. Please review our Privacy Polic for more information.